Terms of service

Printz N Play

Terms of Service

Effective Date: August 13, 2026


PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING OR USING THE PRINTZ N PLAY WEBSITE. BY ACCESSING OR USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY DISCONTINUE USE OF THIS WEBSITE.

1. Introduction and Agreement to Terms

1.1 Acceptance of Terms. These Terms of Service (hereinafter "Terms") constitute a legally binding agreement between you (hereinafter "User," "you," or "your") and Printz N Play (hereinafter "Company," "we," "us," or "our") governing your access to and use of the website located at www.printznplay.com (hereinafter the "Website"), including all content, features, products, and services offered through the Website. By accessing, browsing, registering an account on, or placing an order through the Website, you agree to be bound by these Terms in their entirety.

1.2 Effective Date. These Terms are effective as of March 1st, 2026, and apply to all Users who access or use the Website on or after that date.

1.3 Non-Acceptance. If you do not agree to these Terms, or any portion thereof, you are expressly prohibited from accessing or using the Website and must immediately cease all use. Your continued use of the Website following any updates to these Terms shall constitute your acceptance of the revised Terms.

1.4 Incorporated Documents. These Terms incorporate by reference the Printz N Play Privacy Policy, which describes how we collect, use, store, and share information about Users. The Privacy Policy is available on the Website and forms an integral part of this agreement. By agreeing to these Terms, you also agree to the Privacy Policy.

1.5 Scope. These Terms apply to all visitors, registered users, customers, and any other persons who access or interact with the Website in any manner, regardless of the purpose of access.

2. Definitions

For the purposes of these Terms, the following definitions shall apply:

2.1 "Company" means Printz N Play, the owner and operator of the Website, including its officers, directors, employees, agents, affiliates, successors, and assigns.

2.2 "Website" means the website located at www.printznplay.com, including all subdomains, pages, content, features, tools, and services accessible through that domain.

2.3 "User" means any individual or entity that accesses or visits the Website, whether or not they have registered an account or made a purchase.

2.4 "Customer" means a User who has completed or is in the process of completing a purchase transaction on the Website.

2.5 "Products" means all physical goods, merchandise, custom-printed items, games, play-related products, and any other tangible items offered for sale through the Website.

2.6 "Order" means a request submitted by a Customer through the Website for the purchase of one or more Products, including all associated information such as customization specifications, shipping details, and payment authorization.

2.7 "Content" means all text, graphics, images, logos, artwork, designs, data, audio, video, software, code, and any other materials available on or submitted to the Website, whether provided by the Company or by Users.

2.8 "Account" means the registered profile created by a User on the Website, which may include personal information, order history, saved preferences, and login credentials.

3. Eligibility and Account Registration

3.1 Minimum Age Requirement. The Website is intended for individuals who are at least eighteen (18) years of age. Individuals who are at least thirteen (13) years of age but under eighteen (18) years of age may access and use the Website only with the verifiable consent and ongoing supervision of a parent or legal guardian, who agrees to be bound by these Terms on behalf of the minor. The Company reserves the right to request proof of age at any time. Use of the Website by individuals under thirteen (13) years of age is strictly prohibited.

3.2 Accurate Account Information. When registering an Account, you agree to provide accurate, current, and complete information as requested during the registration process. You further agree to promptly update your Account information to keep it accurate, current, and complete at all times. The Company reserves the right to suspend or terminate any Account that contains information determined to be inaccurate, outdated, or incomplete.

3.3 Account Security. You are solely responsible for maintaining the confidentiality and security of your Account login credentials, including your username and password. You agree to notify the Company immediately at legal@printznplay.com if you suspect or become aware of any unauthorized access to or use of your Account. The Company shall not be liable for any loss or damage arising from your failure to maintain the security of your Account credentials.

3.4 One Account Per User. Each User may maintain only one active Account. Creating duplicate or multiple accounts is prohibited without the prior written consent of the Company.

3.5 Right to Terminate Accounts. The Company reserves the absolute right, in its sole discretion, to suspend, restrict, or permanently terminate any Account at any time and for any reason, including but not limited to a violation of these Terms, fraudulent activity, chargebacks, or conduct the Company deems harmful to its interests or to other Users, with or without prior notice.

4. User Responsibilities

4.1 Lawful Use. You agree to use the Website only for lawful purposes and in a manner consistent with all applicable local, state, national, and international laws, regulations, and ordinances. You shall not use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other User's use of the Website.

4.2 Accuracy of Information. You agree that all information you provide to the Company, including Order details, customization instructions, shipping addresses, payment information, and Account registration data, shall be truthful, accurate, current, and complete. You shall not submit false, misleading, or fraudulent information of any kind.

4.3 Responsibility for Uploaded Content. You are solely responsible for all Content you upload, submit, transmit, or otherwise make available through the Website, including but not limited to custom artwork, designs, images, text, and logos. You represent and warrant that you have all necessary rights, licenses, consents, and permissions to submit such Content and to authorize the Company to use it as set forth in these Terms.

4.4 Compliance with Laws. You agree to comply with all applicable laws and regulations in connection with your use of the Website, including without limitation consumer protection laws, intellectual property laws, privacy laws, and export control regulations.

4.5 Cooperation. You agree to cooperate reasonably with the Company in connection with any investigation of suspected violations of these Terms or applicable law, including providing information and documentation as reasonably requested by the Company.

5. Prohibited Activities

5.1 You agree that you will not, and will not permit any third party to, engage in any of the following prohibited activities in connection with your use of the Website:

  1. Infringing or Unlawful Content: Upload, submit, post, transmit, or otherwise make available any Content that infringes any copyright, trademark, patent, trade secret, or other intellectual property right of any person or entity; is defamatory, obscene, pornographic, harassing, threatening, discriminatory, or otherwise unlawful; or violates any applicable law or regulation.
  2. Security Circumvention: Attempt to gain unauthorized access to any portion of the Website, any server connected to the Website, or any Account, system, or network associated with the Company, including by circumventing or disabling any security features, firewalls, access controls, or authentication measures.
  3. Scraping and Data Mining: Use any automated means, including robots, spiders, scrapers, crawlers, or data mining tools, to access, monitor, copy, or extract data from the Website or its Content without the prior express written permission of the Company.
  4. Impersonation: Impersonate any person or entity, including any employee or representative of the Company, or falsely state or otherwise misrepresent your affiliation with any person or entity.
  5. Spam, Phishing, and Fraud: Use the Website or any communications channel associated with the Website to send unsolicited commercial communications (spam), engage in phishing schemes, collect credentials or personal information through deceptive means, or conduct fraudulent transactions of any kind.
  6. Reverse Engineering and Disruption: Attempt to decompile, disassemble, reverse engineer, or otherwise derive the source code of any software comprising or associated with the Website; introduce any virus, worm, Trojan horse, malware, or other harmful code; or otherwise attempt to disrupt, degrade, or interfere with the operation of the Website.
  7. Third-Party Rights Violations: Violate, infringe, or misappropriate any rights of any third party, including privacy rights, publicity rights, contract rights, or any other proprietary rights.
  8. Commercial Exploitation: Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its Content for any commercial purpose without the prior express written consent of the Company.

5.2 Violation of this Section may result in immediate termination of your Account, cancellation of any pending Orders, and referral to appropriate law enforcement authorities. The Company reserves the right to pursue all available legal remedies against violators.

6. Intellectual Property

6.1 Company Ownership. The Website and all of its Content, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the compilation of all such materials, are the exclusive property of Printz N Play or its content suppliers and are protected by applicable United States and international intellectual property laws, including copyright, trademark, patent, and trade secret laws. All rights not expressly granted in these Terms are reserved by the Company.

6.2 Trademarks. The name "Printz N Play," the Company's logos, product names, and all related marks, designs, and slogans are registered or common law trademarks of Printz N Play. You may not use any Company trademark without the prior written consent of the Company. Other trademarks, service marks, and logos appearing on the Website are the property of their respective owners.

6.3 License to User-Submitted Content. By uploading, submitting, or otherwise providing any Content to the Website for the purpose of placing an Order or otherwise using our services, you hereby grant Printz N Play a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, display, and process such Content solely for the limited purposes of fulfilling your Order, providing related customer support, and operating and improving the Website. This license terminates upon completion of your Order or deletion of your Account, except to the extent such Content is required to be retained by law or for legitimate business recordkeeping purposes.

6.4 User Representations Regarding Submitted Content. By submitting any Content to the Website, you represent and warrant that: (a) you are the original creator of the Content, or you have obtained all necessary rights, licenses, consents, and permissions from the rightful owner(s) to submit the Content and grant the license described herein; (b) your Content does not infringe, misappropriate, or violate the intellectual property rights, privacy rights, publicity rights, or any other rights of any third party; and (c) your Content complies with all applicable laws and regulations.

6.5 Copyright Infringement — DMCA Notice. Printz N Play respects the intellectual property rights of others and expects its Users to do the same. If you believe that any Content appearing on the Website infringes your copyright, please send a written notice of infringement to the Company at legal@printznplay.com. Your notice must include the following information in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512): (a) identification of the copyrighted work claimed to be infringed; (b) identification of the allegedly infringing material and its location on the Website; (c) your contact information; (d) a statement of good faith belief that use of the material is not authorized; (e) a statement under penalty of perjury that you are the copyright owner or authorized to act on their behalf; and (f) your electronic or physical signature. The Company will investigate properly submitted notices and take appropriate action in accordance with applicable law.

6.6 No Unauthorized Reproduction. No portion of the Website or its Content may be reproduced, distributed, transmitted, displayed, published, or broadcast in any form or by any means without the prior express written permission of Printz N Play, except as expressly permitted under these Terms or by applicable law.

7. Products and Custom Orders

7.1 Nature of Products. Printz N Play is a print-on-demand and custom merchandise retailer. Many of our Products are created specifically upon receipt of a Customer's Order and personalized according to the Customer's submitted specifications. Because of the custom nature of our Products, they are subject to specific policies regarding cancellations, returns, and refunds as further described in these Terms.

7.2 Product Descriptions. The Company endeavors to describe its Products accurately. However, we do not warrant that product descriptions, specifications, dimensions, materials, or other Content are entirely accurate, complete, current, or error-free. All product descriptions are subject to correction at any time without notice.

7.3 Product Images. Images of Products displayed on the Website are for illustrative purposes only. Due to variations in monitor calibration, screen resolution, printing processes, and material batches, actual Products may vary slightly in color, texture, and appearance from images displayed on the Website. Such variations shall not constitute a defect or grounds for return unless the Product materially differs from its description.

7.4 Pricing. All prices displayed on the Website are in United States Dollars (USD) and are subject to change without prior notice. The price charged for a Product will be the price in effect at the time the Order is placed. The Company reserves the right to correct pricing errors and to cancel any Orders placed at an incorrect price. In the event of a pricing error, the Company will notify the Customer and offer the option to place a new Order at the correct price or receive a full refund of any amounts paid.

7.5 Right to Refuse Orders. The Company reserves the right, in its sole discretion, to refuse, cancel, or limit any Order for any reason, including but not limited to: (a) violation of these Terms or any applicable law; (b) submission of Content that is infringing, obscene, defamatory, or otherwise unlawful; (c) suspicion of fraudulent activity; (d) inability to verify payment information; or (e) unavailability of materials or production capacity. If the Company refuses or cancels an Order after payment has been received, a full refund will be issued to the Customer's original payment method.

7.6 Order Confirmation. Receipt of an Order confirmation email or on-screen acknowledgment does not constitute a guarantee of availability, final acceptance of the Order, or confirmation that the Order will be fulfilled exactly as specified. The Company reserves the right to contact the Customer regarding modifications or cancellations to any Order prior to production.

8. Payment Terms

8.1 Accepted Payment Methods. The Company accepts payment through the methods displayed at checkout, which may include major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and other electronic payment methods as offered from time to time. Accepted payment methods are subject to change without prior notice.

8.2 Currency. All transactions on the Website are conducted in United States Dollars (USD). If you access the Website from outside the United States, you are responsible for any currency conversion fees or charges imposed by your financial institution.

8.3 Authorization to Charge. By placing an Order, you represent that you are the authorized holder of the payment method provided and you authorize the Company to charge the full Order amount, including any applicable taxes and shipping fees, to your designated payment method at the time of Order placement. You agree that all charges are non-reversible except as expressly provided in these Terms or required by applicable law.

8.4 Taxes. The applicable sales tax, use tax, or other similar taxes and fees will be calculated and added to your Order total based on the applicable tax rate for the shipping destination and the nature of the Products purchased. The Company reserves the right to collect taxes as required by applicable law. You are solely responsible for any taxes, duties, or customs fees imposed by your local jurisdiction that are not collected by the Company.

8.5 Payment Failures. If a payment is declined or otherwise fails to process, the Company reserves the right to cancel the associated Order without notice. The Company shall have no obligation to hold Products or reserve production capacity pending resolution of a payment failure.

8.6 Fraudulent Activity. Any attempt to use stolen payment credentials, conduct unauthorized transactions, initiate fraudulent chargebacks, or otherwise engage in payment fraud in connection with the Website will be reported to the appropriate law enforcement authorities and payment networks. The Company reserves the right to pursue all available legal remedies against individuals engaging in such activity, including recovery of costs, fees, and damages.

9. Order Processing and Cancellations

9.1 Order Processing. Orders are processed and submitted to production upon successful payment confirmation. Processing times may vary depending on the nature and complexity of the Products ordered, current production volume, and material availability. Estimated processing times provided on the Website are approximations only and are not guaranteed.

9.2 Cancellation Window for Custom Orders. Because custom and personalized Products are created specifically for each Customer and production begins promptly upon Order confirmation, cancellation requests for such Orders must be submitted within twenty-four (24) hours of Order placement. To request a cancellation, you must contact the Company at legal@printznplay.com with your Order number and cancellation request. Cancellation requests submitted after this window cannot be guaranteed to be honored, and the Company reserves the right to decline cancellation of any Order already in production.

9.3 Company's Right to Cancel. The Company reserves the right to cancel any Order at any time prior to shipment for any reason, including but not limited to: (a) discovery of a pricing error; (b) unavailability of materials, equipment, or production capacity; (c) determination that the Order violates these Terms or applicable law; (d) failure to verify Customer information; or (e) any other circumstance that makes fulfillment impracticable. The Company will make reasonable efforts to notify the Customer of any such cancellation in a timely manner.

9.4 Refunds for Cancelled Orders. In the event that an Order is cancelled — whether by the Customer within the permitted cancellation window or by the Company — any amounts paid by the Customer for the cancelled Order will be refunded to the original payment method used at the time of purchase. Refunds shall be processed in accordance with Section 11.5 of these Terms.

10. Shipping and Delivery

10.1 Shipping Methods and Estimates. The Company offers shipping through third-party carriers, including but not limited to USPS, UPS, FedEx, and other carriers as available. Estimated delivery timeframes provided at checkout or in Order confirmation communications are estimates only and are not guaranteed. Actual delivery times may vary based on carrier capacity, geographic location, weather conditions, customs clearance, and other factors beyond the Company's control.

10.2 Risk of Loss. Risk of loss or damage to Products transfers to the Customer upon the Company's delivery of the Products to the carrier for shipment. Once a package has been transferred to the carrier and a tracking number issued, the Company's responsibility for the physical condition and timely delivery of the Products is limited as described in this Section.

10.3 Carrier Delays and Lost Packages. The Company is not responsible for delays caused by third-party carriers, adverse weather conditions, acts of God, customs processing, or other events outside of the Company's reasonable control. In the event of a lost or significantly delayed shipment, the Company will provide reasonable assistance in filing a claim with the carrier but does not guarantee recovery of the package or reimbursement for carrier-caused losses beyond any remedies available from the carrier.

10.4 Accurate Shipping Address. The Customer is solely responsible for providing an accurate, complete, and deliverable shipping address at the time of Order placement. The Company is not responsible for Orders delivered to an incorrect address provided by the Customer. If a package is returned to the Company due to an incorrect or undeliverable address provided by the Customer, the Customer will be responsible for any applicable re-shipment fees before the Order can be resent. The Company reserves the right to refund the Order minus the original shipping cost in lieu of re-shipment, at its sole discretion.

10.5 International Shipping. For Orders shipped internationally, the Customer is solely responsible for all customs duties, import taxes, tariffs, and any fees imposed by the destination country. The Company makes no representations regarding the admissibility of its Products in any foreign jurisdiction.

11. Returns, Refunds, and Exchanges

11.1 Custom and Personalized Items — General Policy. Due to the custom and made-to-order nature of the majority of Printz N Play Products, custom and personalized items are generally non-returnable and non-refundable except in the circumstances described in Section 11.2 below. By placing an Order for a custom Product, the Customer acknowledges and accepts this policy.

11.2 Defective or Incorrect Items. If you receive a Product that is defective, damaged in transit, or materially different from what was ordered, you must notify the Company within fourteen (14) calendar days of the delivery date. Notice must be provided by email to legal@printznplay.com and must include: (a) your Order number; (b) a description of the defect or discrepancy; and (c) clear photographic evidence of the defective or incorrect Product. Failure to report within this timeframe may result in forfeiture of any remedy. Upon verification of a qualifying claim, the Company will, at its sole discretion, offer a replacement Product or store credit of equivalent value.

11.3 Non-Custom Items. Non-custom, non-personalized Products that are in their original, unused condition may be returned within thirty (30) calendar days of the delivery date. Customers must contact the Company at legal@printznplay.com to initiate a return and obtain a Return Merchandise Authorization (RMA) number prior to sending any items back. Products returned without an RMA number or outside the return window may not be accepted. Return shipping costs are the responsibility of the Customer unless the return is due to a Company error or product defect.

11.4 Non-Returnable Items. The following items are not eligible for return or refund under any circumstances (except in the event of a defect or Company error): digital products or downloads, gift cards or store credit, final sale items, and Products that have been washed, worn, or otherwise used.

11.5 Refund Processing. Approved refunds will be processed to the original payment method used at the time of purchase. Please allow five (5) to ten (10) business days for the refund to be reflected in your account following the Company's issuance of the refund. The Company is not responsible for delays in refund processing caused by financial institutions or payment processors.

11.6 Exchanges. The Company does not offer direct exchanges. Customers wishing to exchange an eligible item must return the original item in accordance with the return process and place a new Order for the desired Product.

12. Disclaimers and Warranties

12.1 "AS IS" Basis. THE WEBSITE AND ALL PRODUCTS, CONTENT, AND SERVICES OFFERED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

12.2 No Guarantee of Uninterrupted Service. The Company does not warrant that the Website will be available at all times, uninterrupted, timely, secure, or error-free. The Company does not warrant that defects in the Website will be corrected, or that the Website or its servers are free of viruses or other harmful components. You acknowledge and agree that your access to and use of the Website is at your sole risk.

12.3 Product Descriptions and Colors. The Company does not warrant the accuracy, completeness, or reliability of any product descriptions, specifications, pricing, or other information displayed on the Website. Color representations of Products on the Website are approximations only and may not accurately reflect the actual color of the Product as produced due to differences in digital display calibration and printing processes.

12.4 Third-Party Content. The Company does not warrant or endorse any third-party content, products, or services referenced on or linked from the Website. Any reliance on such third-party materials is at your own risk.

12.5 Jurisdictional Variations. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain rights. To the extent that any such exclusion or limitation is not permitted by applicable law, such exclusion or limitation shall not apply to you, and only the minimum warranty protections required by applicable law shall be deemed to apply.

13. Limitation of Liability

13.1 Exclusion of Consequential Damages. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PRINTZ N PLAY, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COST OF SUBSTITUTE GOODS OR SERVICES, OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE WEBSITE OR ANY PRODUCTS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 Cap on Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, YOUR USE OF THE WEBSITE, OR ANY PRODUCTS PURCHASED THROUGH THE WEBSITE SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO THE COMPANY DURING THE THIRTY (30) CALENDAR DAYS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

13.3 Essential Basis of Bargain. The limitations on liability set forth in this Section reflect a reasonable allocation of risk between the parties and are an essential element of the basis of the bargain between you and the Company. The Company would not provide the Website or its Products without these limitations.

13.4 Jurisdictional Limitations. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. To the extent that such exclusions or limitations are not permitted under applicable law in your jurisdiction, the foregoing exclusions and limitations may not apply to you, and liability shall be limited to the minimum extent required by law.

14. Indemnification

14.1 Indemnification Obligation. You agree to defend, indemnify, and hold harmless Printz N Play, and its officers, directors, members, employees, independent contractors, agents, licensors, suppliers, and successors and assigns (collectively, the "Indemnified Parties"), from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees and court costs, arising out of or in any way connected with:

  1. Your access to or use of the Website;
  2. Any Content you upload, submit, post, transmit, or otherwise make available through the Website;
  3. Your violation of any provision of these Terms;
  4. Your violation of any applicable law, rule, or regulation;
  5. Your infringement or misappropriation of any intellectual property, privacy, publicity, or other rights of any third party; or
  6. Any dispute between you and any other User of the Website.

14.2 Defense. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with the Company in the defense of any such claim. You shall not settle any claim without the prior written consent of the Company.

15. Third-Party Links and Services

15.1 Third-Party Links. The Website may contain hyperlinks to websites, resources, or services operated by third parties that are not owned or controlled by the Company. These links are provided for your convenience and informational purposes only. The Company has no control over and assumes no responsibility for the content, privacy policies, data practices, or security of any third-party websites or services.

15.2 No Endorsement. The inclusion of any link to a third-party website does not imply the Company's endorsement, approval, affiliation with, or recommendation of that website, its content, or the products or services offered therein. You access any linked third-party website entirely at your own risk and subject to the terms and conditions of that website.

15.3 Third-Party Service Providers. The Company may use third-party service providers in connection with operating the Website and fulfilling Orders, including payment processors, shipping carriers, and print production partners. Such third parties operate independently of the Company, and the Company is not responsible for their acts or omissions except as may be required by applicable law.

16. Privacy Policy

16.1 Data Governance. Your use of the Website is also governed by the Printz N Play Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how the Company collects, uses, discloses, stores, and protects personal information provided by Users in connection with their use of the Website.

16.2 User Consent. By agreeing to these Terms, you acknowledge that you have read and understood the Privacy Policy and consent to the collection, use, and disclosure of your personal information as described therein. If you do not consent to the data practices described in the Privacy Policy, you should not use the Website.

16.3 Updates to Privacy Policy. The Company may update the Privacy Policy from time to time. Any changes will be reflected on the Website, and material changes will be communicated to you as described in Section 17 of these Terms. Your continued use of the Website after such changes constitutes your acceptance of the updated Privacy Policy.

17. Modifications to Terms

17.1 Right to Modify. The Company reserves the right, in its sole discretion, to modify, amend, update, or replace any provision of these Terms at any time and for any reason, including to reflect changes in applicable law, Company policies, business practices, or Website features. The Company will indicate the effective date of any updated Terms at the top of this document.

17.2 Notice of Material Changes. In the event of material changes to these Terms, the Company will make reasonable efforts to notify registered Users of such changes by sending a notice to the email address associated with your Account, posting a prominent notice on the Website, or both. It is your responsibility to maintain a current email address on your Account to ensure receipt of such notices.

17.3 Acceptance of Updated Terms. Your continued access to or use of the Website following the effective date of any updated Terms constitutes your acceptance of and agreement to be bound by the updated Terms. If you do not agree to the updated Terms, you must immediately cease using the Website and may close your Account as described in Section 18.2.

18. Termination

18.1 Termination by Company. The Company may, in its sole discretion and without prior notice or liability, suspend, restrict, or permanently terminate your access to the Website and your Account for any reason, including but not limited to: your breach of any provision of these Terms; your engagement in fraudulent, abusive, or unlawful activity; your submission of Content that violates the rights of any third party; repeated chargebacks or payment disputes; or any other conduct the Company determines to be harmful to the Company, other Users, or third parties. Termination of your Account shall not relieve you of any obligations accrued prior to the termination date.

18.2 Termination by User. You may close your Account at any time by contacting the Company at legal@printznplay.com with a written request to close your Account. Account closure will be processed within a reasonable time following receipt of your request. You remain responsible for all outstanding Orders, charges, and obligations incurred prior to Account closure.

18.3 Effect of Termination. Upon termination of your Account or access to the Website, all licenses and rights granted to you under these Terms shall immediately terminate. You must immediately cease all use of the Website and any associated materials. The Company reserves the right to delete your Account data in accordance with its data retention policies and applicable law.

18.4 Surviving Provisions. The following Sections of these Terms shall survive any termination or expiration of these Terms and shall remain in full force and effect: Section 2 (Definitions), Section 6 (Intellectual Property), Section 12 (Disclaimers and Warranties), Section 13 (Limitation of Liability), Section 14 (Indemnification), Section 19 (Governing Law and Dispute Resolution), and any other provisions that by their nature should reasonably survive termination.

19. Governing Law and Dispute Resolution

19.1 Governing Law. These Terms, your use of the Website, and any disputes arising therefrom shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of laws principles. To the extent applicable, federal laws of the United States shall also apply.

19.2 Binding Arbitration. EXCEPT AS PROVIDED IN SECTIONS 19.4 AND 19.5 BELOW, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, YOUR USE OF THE WEBSITE, OR ANY PRODUCTS PURCHASED THROUGH THE WEBSITE (COLLECTIVELY, A "DISPUTE") SHALL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES, AS AMENDED FROM TIME TO TIME (AVAILABLE AT WWW.ADR.ORG). THE ARBITRATION SHALL BE CONDUCTED IN ENGLISH AND HELD IN POLK COUNTY, FLORIDA, UNITED STATES OF AMERICA, UNLESS THE PARTIES MUTUALLY AGREE IN WRITING TO AN ALTERNATIVE LOCATION OR FORMAT. THE ARBITRATOR'S DECISION SHALL BE FINAL AND BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION.

19.3 Arbitration Fees and Costs. Each party shall bear its own costs and attorneys' fees in connection with any arbitration proceeding, except as otherwise required by AAA rules or applicable law. The Company will pay the arbitration filing fee if you are the claimant and cannot afford to pay it. The arbitrator may award attorneys' fees and costs to the prevailing party as permitted by applicable law.

19.4 Small Claims Court Exception. Notwithstanding the foregoing, either party may bring an individual action in a small claims court of competent jurisdiction for Disputes that qualify under that court's jurisdictional limits, provided that the action remains in such court and is not removed or appealed to a court of general jurisdiction.

19.5 Class Action Waiver. YOU AND THE COMPANY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR IN COURT, SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST THE COMPANY. IF A COURT OR ARBITRATOR DETERMINES THAT THE CLASS ACTION WAIVER IN THIS SECTION IS UNENFORCEABLE FOR ANY REASON, THEN THE ARBITRATION PROVISION IN SECTION 19.2 SHALL BE DEEMED NULL AND VOID AS TO THE AFFECTED CLAIM, AND SUCH CLAIM SHALL BE LITIGATED IN A COURT OF COMPETENT JURISDICTION IN POLK COUNTY, FLORIDA.

19.6 Venue for Non-Arbitrable Claims. For any Dispute that is not subject to arbitration under these Terms, you agree to submit to the exclusive personal jurisdiction and venue of the state and federal courts located in Polk County, Florida, and you irrevocably waive any objection to such jurisdiction and venue, including any objection based on inconvenient forum.

19.7 Time Limitation. Any claim or Dispute arising under these Terms must be filed within one (1) year after the date the claim arose, or such claim shall be permanently barred, to the fullest extent permitted by applicable law.

20. Contact Information

20.1 If you have any questions, concerns, or inquiries regarding these Terms of Service, the Privacy Policy, your Account, or any Products or Orders, please contact the Company using the information below. The Company will endeavor to respond to all inquiries within a reasonable time.

Company Name Printz N Play
Website www.printznplay.com
Legal & Terms Inquiries legal@printznplay.com
Mailing Address Printz N Play
325 3rd Street NW
Winter Haven, FL 33881
United States

20.2 For customer support matters related to Orders, returns, or shipping, please visit the Customer Support section of the Website or email the above address with your Order number and a description of your inquiry.


BY ACCESSING OR USING THE PRINTZ N PLAY WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE IN THEIR ENTIRETY.